ClickToGo FAQ's
Is the ClickToGo a standalone device and what other DX components do I need?
Yes, the ClickToGo is a standalone device. You only need a power module and cable. It is a Master Remote. However, most users attach a DX Dual control (Secondary remote) on the back for the attendant.
Does the ClickToGo have two switch scanning?
Yes, the ClickToGo has two switch scanning, sometimes called step scanning. You press the second switch to move to the next arrow or press and hold the second switch to scan automatically.
Who is the ClickToGo for?
The ClickToGo is for anybody who finds it difficult to operate a standard joystick control but wish to drive a powered wheelchair.
What is short click scanning?
Short click scanning is an entirely new method of scanning that gives a single switch user control over both the scanning and the driving. Short clicks of the switch are use to select the arrow. The switch is pressed and held down to drive in the chosen direction. This scanning method was developed because a lot of people found the automatic scanning frustrating but were unable to operate two switches.
Why is the ClickToGo a master remote and not a secondary remote?
Quite simply the ClickToGo is a master remote so that the user can have more control over the chair. In particular it allows a user to turn on and off the chair themselves and choose driving speed.
Can I use my existing G80 handset as an attendant control?
No. The chair will not function. The ClickToGo is a master remote as is the G80. You cannot, currently, have more than one master remote on a DX chair. If you want an attendant control you should use the DX ACU1 Dual Control. This has the added advantage of a switch that can serve as an emergency stop.
Can I adjust my seat with the ClickToGo?
Yes, so long as your chair is fitted with the appropriate actuators. The ClickToGo can operate up to five seat actuators giving access to tilt, space, height and footrest adjustments.
How can my carer adjust the seat position for me without using my switch?
Install a DX Actuator Remote Control Module, DX-ARC5. This can be mounted on the back of the chair and has buttons for all the seat adjustments.
Can I control my lights with the ClickToGo?
No. This was considered at the design stage but it was felt that it would make it too complicated.
Does the ClickToGo have obstacle avoidance?
The ClickToGo does not have obstacle avoidance. However, if you are considering obstacle avoidance for a powered wheelchair we recommend that you contact info@smilerehab.com This UK based company provides expert advice and solutions on obstacle avoidance and other specialised mobility requirements.
Can I use multiple switches such as a TASH Penta Switch?
Yes. The ClickToGo has a five switch mode so you can use it to drive the chair with a Penta, Wafer, Star, MiniJoystick etc. Also, in this mode you can switch between driving the chair, operating seat function and operating an external device such as a communication aid.
When driving in a straight line the chair veers to one side. How can I stop this?
When driving a powered wheelchair with a switch veering can be a problem. When you use a joystick you are constantly making small adjustments but with a switch this is not possible. The amount of veer depends upon many things including the tire pressure, the surface conditions and the loading on the chair. To minimise the veer you can use solid tires. You can also adjust the veer with the DX Wizard but bear in mind that this will only be good for a flat smooth surface. If it is possible use the Active Steering feature of the ClickToGo to enable the user to steer whilst driving.
New You can also use the new Headling Lock module to help with driving in a straight line.
I can operate a Joystick but not the buttons on it. Can the ClickToGo help?
Yes. Some of our customers have used the ClickToGo with a single switch to turn on and off the chair, choose drive speed and access seat function. For driving they use the DX Remote Joystick (DX-RJM).
Is there an emergency stop switch?
Yes. There is an input for an emergency stop switch. If you are not fitting a DX Dual Control we recommend that you mount an emergency stop switch at the rear of the chair. The stop switch has its own 3.5mm jack input with a retaining nut so that it cannot be pulled out. You can also use the stop switch as an Off switch of the Power Off option is not included in the ClickToGo scan.
Can I create my own pattern, such as a row/column type scan, rather than using the standard clockwise pattern?
Yes, the ClickToGo allows you to create your own unique pattern of up to twenty steps. A great way to use this feature is to create a pattern which scans the most commonly used directions more often before including functions such as reverse or power off.
How can I avoid accidental presses of the switch?
The Accidental Hits parameter was designed to avoid accidental hits of the switch. In automatic scanning short presses or releases of the switch are ignored. What this means is that if the switch is pressed accidentally the scanning waits for a moment before continuing. The user must press and hold the switch to drive the chair. When driving, if the switch is released momentarily and pressed again, the chair continues in the direction it was going. In other-words the switch must be released for defined period of time before scanning resumes.
Can I have latched driving?
No. The ClickToGo does not support latched driving. The safety principle of the ClickToGo is that the user must be exerting some positive action in order to drive the chair. On no condition should latching switches be connected to the chair.
Can the user adjust the drive speed?
Yes. The UserDriveProfile option allows the user to adjust the drive speed. When the ClickToGo is turned on and the switch is held the ClickToGo will scan through the available drive profiles (or speeds). When the switch is released the drive profile is selected.
Do I need a computer to program the ClickToGo?
You do not need a computer to adjust the ClickToGo options such as operation mode, scanning speed etc. The ClickToGo was designed so that these options could be changed without the need of any additional equipment, just a pencil to press the programming switch. However to adjust DX system parameters such as motor currents, acceleration speeds etc you will need a DX hand held programmer or a DX Wizard running on a computer.
The speed display and battery gauge can be distracting for some people, can I turn them off and just have the arrows?
Yes. With the HideIndicators parameter you can turn off the speed and battery gauge displays. In addition the 4 Way Scan parameter could be used to simplify it further.
How do I operate an external device such as a communication aid with the same switch used for driving?
An external device is operated using the same switches used to operate the ClickToGo. When this function is selected the switches are simply ‘routed through’ to the external device. You operate the external device in the same way as if the switches were directly connected to it. To get back control of the ClickToGo the main switch is held for approx. 3 seconds (adjustable). Up to five switches are ‘routed through’, but normally only one or two are used.
What is DX?
DX is a brand name given to a range of powered wheelchair modules manufactures by Control Dynamics Ltd. Most wheelchair manufacturers use DX modules even though you may not see their logo on the wheelchair. Ask your dealer if their wheelchairs use DX. If they do you can also use a ClickToGo.
How can I mount the ClickToGo?
A specially made gooseneck mounting system is available for the ClickToGo. Alternatively you can use a mount designed for AbleNet Jellybean switches.
Why does the ClickToGo use a 9pin D type connector for the switch inputs?
The 9pin D type is a standard connection for connecting five switches. It follows the same pin-out as used by TASH Inc. and DX. This means that you can connect multiple switches such as the Wafer Switch and Light Touch Joystick directly to the ClickToGo. For connecting ordinary switches a 2-1 interface cable is supplied. This should be used when assessing different switches. When the switch is chosen it should be soldered permanently into a 9pin D connector as described in the user manual.
Is an environmental control device built into the ClickToGo?
No. The strategy used to control an environmental control is to use the ClickToGo in conjunction with an external unit such as a GEWA Prog. An interface cable is provided which connects the ClickToGo to any environmental control that supports switch inputs. We have found that this is a much more practical solution as the user can operate their environmental control device both on and off their wheelchair.
Can you give me an example of an integrated system?
We have several users who use the one switch to drive their powered wheelchair, operate a GEWA environmental control and a DynaVox communication aid. For details on how to switch between devices you need to read the section on “Accessing an external device” in the user manual.
Is there a short list of ClickToGo options?
Yes. The last page of the user manual is a “Quick Reference Guide”. This is a one page summary of all the options and their possible settings. It is a good idea to copy this page and mark the options chosen for a particular user. In this way if their ClickToGo needs to be replaced the options can be set up before the user receives it.
Can I use the ClickToGo to operate a computer?
The ClickToGo can operate any external device that can also be operated using switches. Therefore it can be used to access a computer if switch accessible software has been installed. As the ClickToGo needs to be physically connected it is only suitable for connecting to LapTop computers which are also mounted on the wheelchair. In this situation the LapTop would normally be running a communication aid piece of software.
Is it possible to steer the chair with a switch without stopping?
Yes. The active steering feature employs an intelligent scan of the left/right arrows whilst driving forward. There are two modes depending on whether you have a single or two switch user.
Two Switch
When driving forward the left and right Arrows are scanned. If the user presses the second switch the chair will steer in the direction indicated by the illuminated arrow. To drive forward again (after a turn for example) the user releases the second switch. You could call the second switch a steering switch in this mode, whilst the primary switch is the drive switch.
Single Switch
When driving forward the left and right Arrows are scanned. If the user releases their switch and immediately presses it again the chair will steer in the direction indicated by the illuminated arrow. To drive forward again (after a turn for example) the user releases their switch and immediately presses it again. To get back to normal scanning (to choose reverse for example) the user releases their switch and waits a moment.
What is the specification of the relay outputs?
The relay outputs are passive (i.e. relay closures, not active outputs). They are solid state relays with a 250mA rating chosen to simulate switch presses when operating an external device.
How do I enter programming mode?
The parameters to set up the options within the ClickToGo (for example single switch/ two switch operation, scanning speed etc) are selectable using the primary switch. Program mode is entered by pressing a small button located through a hole beside the DX socket. So, to set up the ClickToGo parameters you do not need any external device.
Sometimes I want to be able to access the seat function but disable the driving function, can I do this?
Yes. To do this use a latching switch connected to the Emergency Stop input. When the switch is pressed it will allow you to access the seat function but not the driving functions. To enable driving again, release the latched switch. This option is useful when you want to change seat position or access an external device but avoid all possibility of driving the chair.